by admin | Nov 17, 2014 | Big Data, Business Intelligence, Business Process Improvement, Data Management, Uncategorized
As the single largest growing element in modern IT services, big data has dominated the industry. The abundance of available data and ease of access could quickly become overwhelming to untrained individuals. The leading enterprise trend seems to be acquiring data in...
by admin | Apr 10, 2013 | Business Process Improvement, Collaboration
By Vidya Sainath, Bardess Consultant As a consultant for the past decade and working in the IT industry for almost 15 years, I have always believed in the mantra that providing good customer service is an integral part of my job. It is in fact an integral part of any...
by admin | Nov 21, 2012 | Business Process Improvement
By Michael Trezise, Senior Manager, and Casey Considine, Senior Consultant Remaining competitive and successful in today’s marketplace requires, among other things, being better than your competitors in product innovativeness, design, quality, service and value. ...
by admin | Oct 24, 2012 | Business Intelligence, Business Process Improvement
By Jerry Trybus, Consultant Once your business has gathered its business intelligence data, the next step in the process is to make it available and useful to the salespeople and the operational teams that support them. Initially, it might be tempting to try and...
by admin | Aug 3, 2012 | Business Intelligence, Business Process Improvement, Data Management
By Ryan Trybus, Consultant In a recent endeavor, I was given the challenge to work with a team that handled customer satisfaction survey response data for their respective company. Until the point of Bardess’ involvement, their practice for displaying data consisted...
by admin | Jul 18, 2012 | Business Process Improvement, Training and Development
by Diane Lauer – Senior Consultant, Lead Instructional Designer and Organizational Development Specialist Large amounts of data and information, complex technical processes, multiple audience types, changes to existing systems, and changes in compliance...
